Ergebnisse Hotel Lyon

HÔTEL LYON MÉTROPOLE * * * *

Hotel €€
4.1/5
183 meinung

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85 quai Joseph Gillet, 69004Lyon, Frankreich
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Meinungen der Mitglieder zu HÔTEL LYON MÉTROPOLE

4.1/5
183 meinung
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Besucht in september 2023
2 piscines avec des horaires large.
Une belle longueur du bassin extérieur
Barmen a l écoute et dans l anticipations .
HÔTEL LYON MÉTROPOLE
HÔTEL LYON MÉTROPOLE Leiterin
03/10/2023 à 09:54
Cher Monsieur Jumeau,

Nous nous réjouissons que vous ayez passé un agréable moment parmi nous et que notre équipe a été à la hauteur de vos attentes.

Bien à vous,
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Besucht in september 2023
Très contente de l’accueil, toutes nos demandes ont été prises en compte . Le spa m'a beaucoup plus . Je reviendrai bien volontiers !
HÔTEL LYON MÉTROPOLE
HÔTEL LYON MÉTROPOLE Leiterin
28/09/2023 à 18:54
Chère Madame Hamm,
Merci pour la rédaction de cet aimable commentaire

Nous sommes ravis de lire que vous avez apprécié l'accueil et que toutes vos demandes ont été prises en compte. Il est important pour nous de satisfaire nos clients et de répondre à leurs attentes.

Nous sommes également heureux que notre spa vous ait beaucoup plu, nous mettons tout en œuvre pour offrir un espace de détente et de bien-être à nos clients.

Au plaisir de vous recevoir à nouveau,
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Besucht in september 2023
We were there during the Rugby World Cup so it was slim pickings and I wouldn’t recommend this hotel if you had a choice. Overall the hotel is in desperate need of a refurbishment, it’s very retro, I don’t think it’s been touched since the 80s. In our room, the air conditioning did not work, when we did request for it to be fixed the repair men said it was an old building and he could have it fixed in 2or3 days (our stay was 3 night) so we didn’t bother. The spa facility are steep at 45euro per visit if it’s not included in your rate, the bedding and sheets weren’t big enough for the King sized bed and most frustrating of all the Wi-Fi didn’t work for our 3 night stay. Location wise it’s a 15min bus to the Centre and it only runs every 25mins or so. So all up, try and book somewhere else but if it’s the only place available at a reasonable price at least the staff are nice.
HÔTEL LYON MÉTROPOLE
HÔTEL LYON MÉTROPOLE Leiterin
28/09/2023 à 18:52
Dear Mrs Caguin,
Thank you for sharing your experience with us.

We appreciate your kind words about our friendly team. We are sorry to hear that you found our hotel in need of refurbishment. We are constantly working on improvements and maintenance to ensure a comfortable stay for our guests.

We apologize for the inconvenience you experienced with the air conditioning and Wi-Fi during your stay. Our team is available 24/7 to assist with any issues that may arise, and we will make sure to address these concerns to prevent future occurrences. Regarding the spa access fee, we offer various packages and room rates that include spa access for a more convenient experience.

We understand that our location may not be ideal for everyone, but we are well-connected with public transport, making it easy to reach the city center. We hope that you were able to enjoy the peaceful surroundings and the walking paths along the Saône River.

It would be a pleasure to have you return in the future.
Our very best regards,
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Besucht in september 2023
Un lieu d'échange et de partage , un endroit où il fait bon s'arrêter et se détendre.
HÔTEL LYON MÉTROPOLE
HÔTEL LYON MÉTROPOLE Leiterin
29/09/2023 à 09:51
Chère Madame,
Cher Monsieur,
Merci pour ce superbe avis.

Nous sommes ravis de lire que vous avez apprécié notre établissement et que vous avez trouvé notre environnement propice à la détente.

Au plaisir de vous accueillir à nouveau,
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Besucht in september 2023
We stayed at Lyon Metropole from the 15th of July to the 31st of August, and I can confirm that it was our best stay in Lyon for the past 30 years. I wish that we had discovered that years ago.
Our apartment was homey and had all the functional amenities to accommodate our extended stay.

The hotel's Director, Madame Moreau, is always on the go, managing it all with devotion, efficiency, and attention to detail—the perfect characteristic of an exceptional Hoteliere.

Kudos to the team of Reception, Maintenance, Restaurant, and Housekeeping. Nothing is delayed. Always attentive and ready to go the extra mile.
Food in the restaurant is always consistent and of excellent quality. Peak summer months are not a time to judge their service, as staff are on summer break. Our overall experience has been satisfactory and always touches the palate.

We wouldn't have survived this summer if it was not for staying in Lyon Metropole! The hotel has plenty to offer, conveniently and wonderfully located. An oasis packed with fantastic staff, a fully equipped Spa and pools, and ample parking where one could conveniently head back to chill and relax.

The only setback is that upgrading the rooms and some areas of the hotel is a timely measure. If that is completed, Lyon Metropole could quickly deserve a 5-star rating. It is THE place to be. We would consider taking up the membership of the Spa & Wellness.

Thank you, Madame Moreau and your dedicated team, for accommodating our stay and making it all the most pleasurable during our international repatriation transition.
HÔTEL LYON MÉTROPOLE
HÔTEL LYON MÉTROPOLE Leiterin
29/09/2023 à 09:51
Dear Margaret,
Thank you for your recent stay and for taking the time to leave such a nice review.

We are thrilled to hear that you found our apartment comfortable and well-equipped for your extended stay. Our dedicated team takes great pride in providing exceptional service to our guests, and we are glad that you appreciated their efforts.

We hope to see you at The Spa Lyon Plage soon!
Best wishes,
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